FREQUENTLY ASKED QUESTIONS
What Is Klover Sales?
Klover Sales Inc. is an importer and distributor of biodegradable items for food service, used by restaurants, caterers and chefs. We stock items in Canada to serve the North American market so there's no waiting for your order to come from overseas.
What type of products do you sell?
We have a full and complete line of unique and beautiful items for any food service use. Our packaging and disposable tableware is biodegradable and compostable, and made from sustainable renewable sources. We have items that are both functional and attractive, and are microwavable, grease-resistant and leak-proof.
What are your products made from and where do they come from?
Our products are made from bamboo and palm and from cultivated forests of pine, birch and poplar from all around the world.
Is There A Minimum Order?
No. We sell by the case.
Is There A Shipping Charge?
Yes, we apply shipping and handling charges as charged by our suppliers.
Do You Charge Sales Tax?
We only charge GST (Goods and Services Tax of 5%) for orders from Canada and PST (Provincial Sales Tax of 8%) for orders from Ontario (unless you fax us your PST exemption certificate).
How Quickly Can I Receive My Order?
We process and ship most orders within 3-5 business days of receiving them. If you need faster delivery, please contact us. Back Orders will be shipped as soon as possible.
How Can I Contact Klover Sales Inc.?
You can contact us by phone, email or fax. Click here for details.
Can I return my order?
If you are not completely satisfied, we will accept the prompt return of any unused and unopened item for replacement, exchange or full refund of the purchase price (minus freight charges). When returning an item, please contact us for a return authorization number and please include a copy of the packing list or invoice in the package.
In what currency are your prices?
Our prices are in Canadian dollars, although you can convert to U.S. dollars at our online store.
Is the information I send to you kept private?
Yes, we have a strict Privacy Policy. Please click here to read it.
